Every call answered. Even the ones you can’t pick up.

It doesn't have to, but it can. You choose which calls it gets: only the ones your team can't get to (after hours, during appointments, when the line is busy), or every call if you'd rather it run the front desk. When a caller needs a person, it takes a message, or on Team and Multi-location, transfers the call.

Yes. You forward calls from your existing number, either all of them or only the ones you miss, and we walk you through it for your carrier. Callers dial the same number they always have.

It answers only from the prices and policies you've approved. When a caller asks something outside them, it takes their name, number and question and sends it to you instead of guessing, and our weekly review catches anything it got wrong.

Only if they ask. Then it says it's your AI receptionist; it never claims to be a person. Every call opens with a short notice that the call may be recorded.

Our team that runs your receptionist, and the companies that carry and answer the call for us (the phone carrier, the voice AI and our server), named in our privacy policy. We keep text transcripts, not audio, for 90 days, to find and fix its mistakes. We never sell or share them, and they're not used to train AI models. Every call opens with a notice that it may be recorded. If you'd rather we didn't review your calls, we can turn the weekly check off.

Calendars: Google and Outlook on every plan. Customer software (CRMs) on Team and Multi-location: most of them, such as HubSpot or Pipedrive, or a Google Sheet if you don't use one. We set up every connection (calendars through Cal.com, CRMs through Zapier or Make). If it has to work inside a system those can't reach, that's a custom automation build.

Minutes are time the receptionist spends on your calls. It keeps answering after your included minutes run out: extra minutes cost $0.50 on Minimum, $0.45 on Team and $0.35 on Multi-location, or you can buy them ahead in packs of 500 at the same rate. If your volume keeps climbing, we tell you the point where moving up a plan saves you money.

No. Plans are month to month and you can cancel any month. Setup is $997 per location, free when you prepay 3 months.

Before launch we agree on one target with you, set from your own call log: the share of booking requests it books, say, or of calls handled without a callback. If the receptionist misses it in the first 30 days, we refund the first month's plan fee and you can cancel. On a prepay, the unused months come back too. The setup fee pays for work already done, so it isn't refunded.

English, Russian and Arabic. Tell us which ones your callers use, and we set them up and try them in your test calls before it goes live.

Yes, through custom automation. Health practices need privacy safeguards the standard plans don't include (HIPAA in the US, for example), so their receptionist is a custom build with the safeguards your rules require scoped in from the start. Book 30 minutes and we'll tell you what that takes.

The plans connect to your calendar, email and CRM through standard connectors and do standard things: answer, book, take a message, log the call. A custom build works inside your own systems, such as checking stock, looking up an order or quoting from your price rules, and it's yours to keep. Your calls keep running on your plan, so the monthly fee stays the same; the build is a one-time setup from $3K. Plan fees from your first 90 days count toward a custom build's setup, up to half of it.